Proven ability to provide technical support for complex PCs and LAN/WAN networks, troubleshoot connectivity issues, and assist users in resolving data communication problems.
An associate degree or technical certification in Information Technology, Network Administration, Telecommunications, or a related field. Equivalent work experience may be considered.
We provide a comprehensive compensation package, including a range of benefits to support our employees’ well-being and professional growth.
The salary range for this position is between $30,306 and $69,093, reflecting our commitment to rewarding expertise and performance.
As a Network and Telecommunications Technician, you will play a pivotal role in ensuring the efficiency, reliability, and compatibility of our telecommunications and data network systems. Your responsibilities will encompass a diverse range of technical and operational tasks.
- Testing, evaluating, and recommending telecommunications and data network systems.
- Analyzing workload, including traffic and utilization trends.
- Collaborating with users, consultants, technical teams, and vendors for maximum guidance in determining the most appropriate type of hardware installation.
- Providing support for complex PCs and LAN/WAN networks throughout the organization.
- Requires advanced knowledge and experience in the area of local and wide area networking, communications, and related hardware and software.
- Identifying areas of operation that need upgraded equipment, such as wireless AP, fiber optic cables, VOIP, and telephone wires.
- Conduct physical surveys for audits and data quality assurance.
- Perform Layer 1 network service connections and disconnects.
- Read technical manuals and brochures to determine equipment that meets establishment requirements.
- Visit vendors to learn about available products or services.
- Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems, using equipment such as computer terminals and modems.
- Analyze test data and recommend hardware or software for purchase.
- Developing and writing procedures for installation, use, and solving problems of communications hardware and software.
- Monitor system performance.
- Instruct users in use of equipment and assists users to identify and solve data communication problems.
- May design and develop complex software interface programs.
- May write technical specifications to send to vendors for bid.
- May oversee or assist in installation of communications hardware.
- May perform minor equipment repairs.
Certifications / Other
additional required knowledge and skills
- Advanced knowledge and experience in local and wide area networking (LAN/WAN), telecommunications, and related hardware and software.
- Strong technical skills in testing, evaluating, and recommending telecommunications and data network systems, including analyzing traffic and utilization trends.
- Experience in testing and evaluating hardware and software to determine efficiency, reliability, and compatibility with existing systems, using tools such as computer terminals and modems.
- Effective verbal and written communication skills for collaborating with users, technical teams, consultants, and vendors to determine appropriate hardware installations and communicate technical procedures.
- Strong problem-solving skills to identify areas for equipment upgrades and recommend solutions for improving network connectivity, such as wireless access points, fiber optic cables, VOIP, and telephone wires.
- Previous experience as a network technician, telecommunications technician, or in a related role with hands-on experience in testing, evaluating, and implementing network and telecommunications solutions.
- Understanding of telecommunications technologies, including Voice over IP (VoIP), telephone wiring, and data communication protocols.
- Proficiency in developing and writing procedures for installation, use, and problem-solving of communications hardware and software.
- Familiarity with monitoring system performance and analyzing data to ensure network efficiency and reliability.
- Basic understanding of software interface programs and the ability to develop and write technical specifications for vendor bids.
Veterans Highly Desired
Candidate must be US citizen (or be able to prove the right to work in the US for an extended period of time).
Must successfully pass a background check as a condition of employment; based on security clearance level required.
EEO statement: Concordant is an equal-opportunity employer. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and gender identity), marital status, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.